Resource Management Reports
Resource Items Report
When generated this report will display a list of the owner’s resource items, which are on hold, available, account information, and more.
Role Permissions Required to view this report:
ResourceItemReport (list)
Reports (menu)
Generating the Resource Item Report
Load the Reports page
Under the Owner Reports section select the Resource Item option
Report Contents:
Column | Definition |
ID | Line item associated with the resource item. |
Owner | The owner associated with the resource item. |
Resource Type | The resource type’s name associated with the line item. |
Resource Type Category | The category of the resource type. |
Resource Type Provider | The provider assigned to the resource type. |
Resource Request | The number of requests made for the resource type. |
Name | The individual name given to the resource item. |
Resource Item Status Type | The status of the resource item (i.e. Oh Hold, Available). |
Reason | Reason associated with the status type above (i.e. Held by [account]) |
Release Date | If the item was placed on hold, this column displays the date upon which the item will be released. |
Held By User | Indicates which account the resource item was held by. |
Held For User | Indicates which account the resource item was held for. |
User | Indicates the account associated with the resource item. |
User Package | Indicates the resource item’s associated package. |
User Service | Indicates the resource item’s associated service. |
Count | When the list is summarized, the value of this field will show the sum of the line items. For example, if the list includes 10 lines items that have been summarized in to a single line, the value within this cell would be 10. |
Profile Question Columns
If the Resource Type has Profile Questions then you can add an additional column to this report for each Profile Question that exists. Simply use the View menu to enable the extra columns you wish to see on the report.
For example, if your DID Resource Type has a Profile Question of 'City' that indicates which City each DID belongs to, then you can add a 'City' column to the Resource Item Report that will show the City for each DID listed on the report. If your report shows multiple Resource Types then the City column will be blank for any non-DID Items shown on the report.
Resource Item Backorders Report
When generated this report will display a list all outstanding backorders for Resource Items.
Role Permissions Required to view this report:
UserServiceAttributeResourceBackorderReport (list)
Reports (menu)
Generating the Resource Item Backorders Report
Load the Reports page
Under the Owner Reports section select the Resource Item Backorders option
Report Contents:
Column | Definition |
ID | Line item associated with the resource item. |
User | Indicates the account associated with the resource item. |
User Service | Indicates the resource item’s associated service. |
Owner | The owner associated with the resource item. |
Resource Type | The resource type’s name associated with the line item. |
Resource Type Category | The category of the resource type. |
Resource Item Pool | The pool of the resource item. |
Params | The Profile criteria for this backorder. In order for this backorder to be filled an item must be located that match this criteria. |
Count | When the list is summarized, the value of this field will show the sum of the line items. For example, if the list includes 10 lines items that have been summarized in to a single line, the value within this cell would be 10. |