Usage Feed Configuration

Process Overview

Setting up a new UDR Feed requires four steps, these steps are typically performed with the assistance of LogiSense mediation specialists.

1. Define path and directories for that UDR feed on the server

2. Build the Custom code that will be associated to the new UDR feed

3. Define a new UDR feed using UDR feed link on the Setup page

4. Add the necessary processors

Step 1 - Define The UDR Feed Path and Directories

We need to define a folder on the server where the raw files for the UDR feed will keep flowing from the switch to be mediated and rated.

For example D:\UsageDate\Sansay

This path should also be defined in the UDRfeed table (sample table below):

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We also need to create a new folder that will contain all files after processing rating (which is typically called "processed" and is located inside the first folder).

Example: D:\UsageDate\Sansay\processed

Step 2 - Building the Custom Code

Custom code for the UDR feed is created by LogiSense mediation staff. If you are unfamiliar with how custom code is added in EngageIP see the article Adding Custom Code to EngageIP.

Step 3 - Define a New UDR Feed

Log in / Access the top level owner

1. Click on Setup

2. Click UDR Feeds

3. Click the Add button

4. Fill the required fields as in the below screenshot (required fields are in Red):

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   Name: is the new UDR feed name
   Description: used to describe the UDR feed
   Data Source: the custom code to be associated to the UDR feed
   Data Source Details: the path on the server where the raw files for this UDR feed are located (defined in the previous topic)
   Enable: check this box to enable this UDR feed

5. Click Save when complete

Step 4 - Adding the Necessary Processors

Processors are custom scripts applied per UDR Feed to validate the usage and trim it based on its format in order for EngageIP to be able to read and rate it correctly. These can be configured to run pre or post rating.

Adding a processor to a UDRFeed depends on the rating code itself. Only the suitable processor and its priority needs to be chosen.

1. Load the Setup page

2. Click UDR Feeds

3. Click on the Name of the desired UDRFeed in the list

4. Under the Processor section click on the Add button

5. Chose the required priority

General Troubleshooting

For Feeds to function properly ensure that:

• The Feeds are enabled for the Top Owner (Setup / Rating and Usage / UDR Feeds)

• The Event, Job and Rating services are running

• The UDRFeed source is set to the correct folder (i.e. where the raw CDR files are located)

• The source folder has a "Processed" sub directory

See Also

• Handling Usage Exceptions

• Processing Usage Exceptions