Realex Credit Card Processor Configuration

Summary

This article outlines the configuration options when using Realex as your Credit Card Processor in EngageIP Billing.

Card Processor Configuration

Configuration Steps:

1. Ensure you have the dll called 'RealAuth.dll' in the Adminportal/bin folder and other service folders (cardprocessor.dll has the logic included beyond this dll for realex)

2. Load the Setup Tab and click on Card Processors

3. Click Add

   Open

   

   1. Enter a Name for this processor (enter anything you want, this is just an identifier)

   2. In the Card Gateway list select  'RealexPayment'

   3. Enter your Merchant Login = MerchantID

   4. Enter the Merchant Password = Rebate password

   5. Enter the Attribute = Realex Merchant Account

   6. Enter the Configuration = Realex secret

      • Note: as of EngageIP 8.5.19.0 the ability to change the currency (default EUR) has been added. Simply add the currency you wish to use in the Configuration line (e.g. Currency=USD,MerchantSecret=secret)

4. Click Save

Testing the Configuration

To test, attempt to process a credit card, then review the following reports for errors:

• Payment Decline

• EngageIP Event Log