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Summary

The Credits screen gives you the ability to issue credits to an account should they be needed. In this example we are going to add a credit and have it automatically disburse to an existing invoice.

For additional details on the fields presented on the Credits screen see the Account Credits guide.

Prerequisites

  • You can issue credits once you have an account set up.

Sample Configuration

  1. Log into your Logisense Billing application

  2. In the search area at the top of the page, set the Search Filter to Account and then enter the name of the account you want to cancel. Select it from the list and then click the arrow button to go to the accounts overview page

  3. Under the Account menu, click on Billing then on the Credits icon

  4. Click the (blue star) icon to add a new Credit

  5. Fill out the required fields (marked with the red left border), and then click the Save button.

  6. Your new credit will now show in the Credits list.

  7. The next time the account is billed the credit will be issued to the new invoice.

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Result

<<demonstrate that the configuration setup above is now functional (e.g. can be added to other screens)>>

Next Steps

<<documentation team task: link to next configuration article>>

<<documentation team task: link to API guide which covers the same config process>>

<<documentation team task: link to Data Import guide which covers the same config process>>

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