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Summary

Services are chargeable elements in the system (for instance an access service, device, license, etc.). Services represent the individual line items that when bundled together as a package become the offering that is sold and added to accounts.

In this example we will create a new Data Service which can then be added to a package (see the Package and Package Frequency Configuration Example for an example of how to configure services on packages).

Prerequisites

Sample Configuration

Adding a New Service

  1. Log into the LogiSense Billing application

  2. Click on the Setup menu then on Product Catalog and then Service

     

  3. The Service screen will load. Click on the (blue star) button to a new service

  4. Fill out the 3 required fields (required fields will display a red left border) then click the Save button

Result

Setup / Product Catalog / Service / Services

The new service will now show in the “Services” list

Setup / Product Catalog / Package / Packages

The service can now be added to packages (a product that is sold to accounts).

Next Steps

  • Once services have been created package statuses will need to be setup prior to configuring packages. See the Package Status Configuration Example article for a sample configuration

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