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Summary

The Credits screen gives you the ability to issue credits to an account should they be needed. In this example we are going to add a credit and have it automatically then manually disburse to an existing invoice.

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  1. Log into your Logisense Billing application

  2. In the search area at the top of the page, set the Search Filter to Account and then enter the name of the account you want to cancel. Select it from the list and then click the arrow button to go to the accounts overview page

  3. Under the Account menu, click on Billing then on the Credits icon

  4. Click the (blue star) icon to add a new Credit

  5. Fill out the required fields (marked with the red left border), and then click the Save button.

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  6. Your new credit will now show in the Credits list.

  7. The next time the account is billed the credit will be issued to the new invoice.

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