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  1. Log into the LogiSense Billing application

  2. Click on the Setup menu, User Users & Accounts and then Owners

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  3. On the owner screen that loads click on the Locales tab on the left

  4. Select the locale to be added from drop-down list, in this example we are going to select Germany

  5. Click on +Add button

  6. The new locale will appear in the list of existing locales highlighted in a different color as below. Click on Save button to save the locale configuration

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Configuring Product Name Translations

  1. On the Locales screen click the (blue star) icon to download the csv file for the Germany locale

  2. Edit the csv file in google sheets or notepad using a text editor (e.g. notepad) to add translation for package and service name in column I
    Note: opening and editing the csv in Microsoft Excel is not currently supported

  3. When you have finished adding translations click the (blue star) icon to next to the Germany locale to upload the edited csv file

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For accounts that are configured with invoice settings with which use the Germany locale, the translated text will appear in the service charges section. Below the package name ‘Basic IR Cable Service Monthly Fee’ is translated on the invoice.

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