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Click on the Setup tab.
Select the Resource Types option under the Resource Management section.
Click Add
Enter the applicable information as outlined below;
Name - enter a descriptive name for the resource type
Notes - enter any notes (optional) describing the resource type or internal notes about the type being added
Item Quantity Script - when adding multiple large block items such as IP addresses or DID phone numbers, available scripts allow you to add them quickly instead of having to enter one item at a time. For sample JavaScript see the Article Resource / DID Management with EngageIP
Add Item Script - based on the same logic as above, available item scripts allow for quickly and automated adding of items to resource type lists
Show on User Package - this when checked will show the resource on the users package when on the packages tab. For detail and troubleshooting with this option, please see Package and Service Icons
Click Save to save the resource type; or Save/New to save the resource type and create another
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Click on the Setup tab
Select the Resource Types option under the Resource Management section.
Click on the name of the type from the list.
Modify the fields at the top of the page.
Name - enter a descriptive name for the resource type.
Notes - enter any notes (optional) describing the resource type or internal notes about the type being added.
Item Quantity Script - when adding multiple are a large block of items such as IP addresses or DID phone numbers, available scripts allow you to add them quickly instead of having to enter one item at a time
Add Item Script - based on the same logic as above, available item scripts allow for quickly and automated adding of items to resource type lists. Note: Fields and sections at the bottom of the page can also be modified, refer to their respected sections for more details
Show on User Package - this when checked will show the resource on the users package when on the packages tab. For detail and troubleshooting with this option, please see Package and Service Icons
Click the Save button at the top of the screen to save your changes
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