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The File Mover Service moves files from a source directory to a remote directory. The service runs on a timer that is configurable through the app config along with all other settings. As of now this tool supports moving files in four ways FTP, Folder to Folder, SFTP, Email.
See the FileMover Service Configuration article for configuration details.
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Collector for BroadWorks or Sansay softswitches
Runs in parallel with the rating [glossary_exclude]service[/glossary_exclude]
Observes defined fraud criteria (e.g. long distance calls)
Sends fraud report results via email (if this option is configured)
For more information see the Fraud Reporting Overview article
EngageIP Job Service
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Sends emails during the day including ticket emails, bulk report emails, credit card expiry reminders, etc.
Executes ticket functions (ticket escalations, updating tickets after pulling data from emails, etc.)
Executes Event Manager tasks
Applies price plan pricing (ApplyEffectivePricePlans job)
Cancels expired prepaid user-packages (CancelExpiredPrepaidPackage job)
Runs Concurrent Call Report requests (ExecuteConcurrentCallReport job)
Evaluates the 'Change User Status' components on accounts and changes the account status if the change status date has been reached (ExecuteScheduledUserStatusChanges job)
Evaluates the 'Change User Package Status' components on accounts and changes the user package status if the date has been reached (ExecuteUserPackageStatusChange job)
Runs real-time 'Bill Account' billing in the background as per logged in users request
Executes Resource Module functions (create reorders, expire resource holds)
Performs logging and temp directory cleanup
Generates and delivers Snapshot invoices (RunSnapshotInvoices)
Renews contracts that have reached the renewal date (UserAttributeContractRenewals job)
Creates UDRBillers and UDR Buckets for new periods (UDRBillerBulkInsert job)
Generates reports for reports that have been scheduled
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Real-time (pre/post) rating
Definable mediation processors which can be performed either pre or post rating
Minute bucket rating capabilities
For more information see the UDR Rating Details guide
Order of operations when the Rating service is started:
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Allows syncing of user-package information between two installations of EngageIP
For more information see the Tier Sync Installation and Process Guidelines guide
EngageIP UDRBatchTax Service
Allows AvaTax and SureTax integrations to handle taxation in batches instead of calculating taxes on every transaction, improving system performance
The service config file (EngageIP\Services\UDRBatchTaxService.exe.config) allows you to configure the batch size, how frequently batches are sent for tax calculation and other settings
For more information on batch taxing see the AvaTax Integration article
EngageIP Webhook Service
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