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For additional details on the fields and options presented on the service status see the Adding a Service Status screen help article.

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  • Optional: Service transitions can be defined if desired so that service transitions transition charges can be configured on packages (e.g. setup a service transition which allows ‘pre-active’ status services to progress to ‘active’ status services. Once this transition exists it will then be possible to configure an ‘activation’ transition charge on packages). See the Service Transitions Configuration Example article for an example of how to setup service transitions

  • After service types and statuses have been defined you can proceed to configure services. For an example configuration see the Service Configuration Example article