Auto Pay - Automated Payment Processing

Owned by Mahnoor Khan (Deactivated)
Last updated: Sept 23, 2021 by Greg Walsh
2 min read

Auto Pay - Automated Payment Processing

A new feature as of EngageIP 8.5.27.0, Auto Pay is configurable on the tools page on an account. This configuration is used by bill runs to determine how and when to process a payment method (that is marked as default) on the account during automated bill runs where 'process payments' is selected.

The Auto Pay feature allows payment processing to be run a specified number of days before or after the payment due date, or on a specific day of the month. This approach decouples payment from billing permitting payments to be collected on a different day than the bill run day.

Account Configuration:

  1. Load the account

  2. Click on the Tools link

  3. Click Auto Pay

  4. Check the box Auto Pay to allow bill runs to automatically process credit cards or ACH for this account

  5. Set the Payment Day

Defaults for Auto Pay are configured on the bill group as well for new account setups, described here in the Bill Group configuration article.

Payment Day:

  • -0: a zero value sets the day to be the bill day of the account (in the image, bill day = 1 so this would process payment if a bill run was executed on the 1st of the month)

  • 1-28: Any value between or including 1 and 28 configures the account to have payment collected on that specific day of the month. Example, if this is set to '10', the system will process payments on the 10th of the month (assuming there is a bill run that runs on the 10th with 'Process Payments' selected). Payment will occur regardless of when the account itself was billed or when the invoice was generated