Configuring Languages

Owned by Mahnoor Khan (Deactivated)
Last updated: Sept 24, 2021 by Greg Walsh
2 min read

Summary

The purpose of the language list is to allow you to either translate the existing values in your EngageIP installation to another language or simply to allow you to adjust the naming so it suits your company's internal lexicon better. See the list at the bottom for a basic list of words in a freshly installed system.

Allowing Logged in Users to View Different Languages

  1. Go to the Setup page

  2. Under the heading Regional Settings click Languages

  3. Click Add to create a new language (for example French)

  4. Click Save

  5. Click on the name of the new language to edit it

  6. Initially you likely want to import a list of translations via XML  (see the file attached at bottom of this article that can be used as a template for the list of translations):

    • Open the XML template file in MS Excel

    • Enter the equivalent word or phrase in the Value column

    • Enter Owner, usually 'admin' or the top level owner name

    • Save As 'xml data' type

    • Load the Setup page and under the Configuration heading click Import

    • Enter the XML Data directly or by File and click Save

    • Once complete, go to the admin user who needs to use a different language when logged in

    • On the users Overview page click Language or click on Tools and Edit Account Name to change the language

    • Click Save when the language has been switched

    • Have that user log out and log back in to see the new translated interface

  7. To Add individual translations going forward you can:

    • Go to the Setup page

    • Under the heading Regional Settings click Languages

    • Click on the Name of the language you wish to edit

    • Click Add under the Translations heading

    • Under Name enter the word in EngageIP you wish to translate

    • Under Value enter the translation

    • Click Save or Save/New to save the translation and add another translation

Editing / Disabling a Translation

  1. Go to the Setup page

  2. Under the heading Regional Settings click Languages

  3. Click on the Name of the language you wish to edit

  4. Under the Translations section locate the Translation you wish to modify or disable

  5. Click on the text of the translation in the Value column

  6. You will now be able to edit the value.  Clear out the translation if you wish it to be disabled

Template File

Click on the Translate.xml file below to download the template file / list of words for translation.

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