System Requirements - Test and Production Server Configurations

Hardware Recommendations

This article details the recommended configurations when installing EngageIP for production and test servers within standard environments as well as tier sync environments.

Basic Configuration

Single Server Configuration

UDRs Rated per month: up to 100 million records
Packages: up to 200,000

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) SQL 2014 Standard / BI SQL 2019 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	1.2 TB (Raid 10 SSD) SQL data/Logs 3 TB Raid 1 SATA/SAS Partitioned for OS, archive & Data storage 128 GB RAM 2 8-Core Processors (16 Cores total) Virtualization for Redundancy (optional)

Enhanced Configuration

Multi-System Configuration

UDRs Rated per month: up to 750 million records
Packages: up to 1,000,000

Web Server

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	100 GB Drive 8 GB RAM 4 core CPU

App Server

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	500GB to 1TB Drive (for usage file storage) 32 GB RAM 8 to 16 core CPU

Database Server

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) SQL 2014 Enterprise SQL 2019 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	1.2 TB (Raid 10 SSD) SQL data/Logs 3 TB Raid 1 SATA/SAS Partitioned for OS, archive & Data storage 128 GB RAM 16 Core CPU

Test Server Configuration

Note: test servers should be on their own separate subnet which cannot access live servers. This ensures that no data passes between the two.

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) SQL 2014 BI or Enterprise SQL 2019 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	128 GB RAM 1.2 TB (Raid 10 SSD) SQL data/Logs

Tier Sync Configuration

Wholesale Web server

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	128 GB RAM 1.2 TB Hard drive

Retail Web Server:

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	128 GB RAM 1.2 TB Hard drive

Database Server:

Software requirements	Hardware recommendations

Software requirements	Hardware recommendations
Windows Server 2012 R2 64 bit Windows Server 2016 (EngageIP 9.3.4+) SQL 2014 BI or Enterprise SQL 2019 (EngageIP 9.3.4+) .Net 4.6.2 and IIS 7	128 GB RAM 1.2 TB (Raid 10 SSD) SQL data/Logs 3 TB Raid 1 SATA/SAS Partitioned for OS, archive & Data storage 2 8-Core Processors (16 Cores total)

Note: Depending on Load a second SQL server may be required.