Account Payments are viewed in Account / Billing / Transactions

Overview

Transactions are debits and credits that impact the account balance and get issued to invoices. From this screen you can view, add and reverse transactions on the selected account. You can also edit the details of transactions that have not yet been billed.

Transactions Panel

The Transactions panel towards the left of this screen allows you to select existing transactions to view and edit on the Edit Transaction panel to the right. Actions are also available in this panel which are shown as icons above the Filter text box. The available actions are described below.

Actions

Icon

Description

Reverses the selected transaction

Deletes the selected transaction

Adds a new transaction (debit)

Edit Transaction Panel

The information in this panel reflects the currently selected transaction. From here you can view and modify transaction details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

Transaction Fields and Options:

Taxes tab

This tab will appear for billed transactions and will display the taxes charged on top of the transaction amount billed (if any taxes were applicable). The taxes that are charged depend on the service that the transaction relates to.

Discounts tab

This tab will appear for billed transactions and indicate if any discounts were applied to the transaction amount.

Invoices tab

This tab will appear for billed transactions and will display the invoice that the transaction has been added to.