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This article provides an overview on how revenue recognition is configured in LogiSense Billing.
Prerequisites
What else do we have to do / do we have to do in discussion with our customer prior to configuration
Outline/detail the data we need from them during this stage of the process
Configuration Process
Back-end Configuration
may need to rename this to something like “Initial configuration steps” or something else that describes the customer specific work we are doing based on cx discussions/data gathering
Need to determine how much we describe this portion of the configuration (E.g. to enable rev rec reporting we set up stored procedures and then describe what each stored procedure does. This should not be written as numbered steps for the user to follow, this is a description (overview) of the back-end config work that we do and why we do it.
For this guide we will specifically cover the step required to get rev rec working and these three reports generated:
Billed Revenue
Deferred Revenue
Unbilled Revenue
LogiSense Billing Configuration
Once the initial back-end configuration aspects are completed the rest of the configuration is handled inside the LogiSense Billing application.
<<determine if the report config or the custom field config comes first here>>
Rev Rec Rules
Rev Rev Rules are configured on custom In order to determine the proper revenue recognition implementation we will work with you to evaluate your current systems and how to integrate them with LogiSense Billing. Some key aspects of this are:
If a CPQ/CRM system in use and if it's applicable to the revenue recognition configuration
What ERP is in use and what automation capabilities are available
What are the reporting levels and field mapping requirements within the ERP
Determining if there are any custom revenue recognition rules that are required outside the standard rules provided in LogiSense Billing
Configuration Process
In this document we will focus on the three standard report types provided when revenue recognition is configured in LogiSense Billing:
Recognized Revenue
Deferred Revenue
Accrued Revenue
Additional customizations are available to these reports and additional custom reports can be setup for revenue recognition purposes if required. The standard frequency for these outputs is scheduled monthly or at the end of your fiscal month.
Reports can be accessed in the Admin Portal (LogiSense Billing User Interface), delivered to a transfer location that you specify (S3 bucket/SFTP), or directly accessed by API integration with your ERP.
LogiSense Billing Configuration
Within the LogiSense Billing application you can define how revenue is recognized for every service configured in the system using revenue recognition rules (detailed below). How revenue is recognized for one service can differ from another service based on the rule you define.
Revenue Recognition Rules
Revenue Recognition Rules are configured through extended fields in the system and allow you to define how revenue should be recognized according to your needs. The custom extended field is defined configured on the product sold (service). <<how is the rev rec rule applied to sales orders and contracts if it is setup at the service level?>>
Standard rules required, plus any custom defined rules from prerequisite discussions, will be configured ahead of time before the report configurations are finalized.
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Available Rules:
Evenly Distributed: this option will take the total price for the service and divide it evenly across the length of the term/contract period. For example, an annual product with a price of $120 would be recognized at 1/12th ($10) per each fiscal month
At Invoice Creation: service revenue is recognized/calculated when the invoice is created?deferred until the first invoice is generated. Once the invoice is generated the revenue is recognized. Typically, this would be used when finalizing a shippable product or switching from a trial service
At Charge Period Start: recognizes revenue when the service’s effective date is reached. When the effective date is reached even if the service has not yet been billed it will be recognized. Until the service’s effective date is reached it will remain as deferred
At Charge Period End: recognizes revenue when the service’s period end has been reached. The period end is determined by the billed invoice item or the end of the contract associated with the charge/term of the service fee
At Charge Date: revenue is recognized when the service is charged (billing is run)
Milestone Event: This option leverages additional custom fields or status changes (service status change, some other entity’s status changes, etc.) to know when a key deliverable event has been reached. Our implementation team will work with you to determine the best configuration to enable the system to track your milestone events
Standalone Selling Prices
To determine the standalone selling price (SSP) the pricing configured in the LogiSense Billing Product catalog is used. Specifically, the pricing set the package frequency level. If a discount were to be applied to a service the SSP would still be calculated using the prices defined in the catalog, unless custom revenue recognition rules were defined or a reporting process was configured to exclude this.
Revenue Recognition Reports
Thinking here we need:
to describe the report config (screenshot or two would be nice)
call out anything that’s important in the config (like the Rev Rec Rule UI above)
describe when the report is generated
describe the output and what you can do with it (again screenshot would be nice)
specific reports to talk about/demo are Billed Revenue, Deferred Revenue and Unbilled Revenue as noted earlier)
Auditing
Detail here what can be done using the audit log (screenshot would be nice)Numerous custom reports can be configured in LogiSense Billing to suit your needs, below the standard revenue recognition reports are described.
Recognized Revenue Report: displays revenues from the period that are associated with GL accounts for Recognition. The format of this report is dependent on each customer's specific needs
Deferred Revenue Report: displays any new deferred revenue based on sales orders/contracts within the fiscal month as well as any adjustments to deferred revenues related to recognition and or pricing/cancellation adjustments
Accrued Revenue Report: any non-contractual accrued revenue such as revenue for usage will be summarized and outlined on this report
Auditing
All changes to pricing, contracts, service state and invoicing are all traceable and reportable for auditing purposes in the Audit Log found in the Operations menu. For example, our audit log can show who changed pricing on a contracted service and to what value from its initial state.
Event showing a service price being created with a value of $9.99
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Event showing the same service price being updated to $7.99
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