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Summary

This example covers the process of creating a contract in the product catalog and adding the contract to a package frequency. This sample contract will be setup with a six month commitment period, a penalty fee for early cancellation and a ‘charge remainder’ configuration to apply outstanding monthly recurring charges upon early termination of the contract.

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If you want to place multiple account-packages under a single contract refer to the Account Contract Example article instead.

Prerequisites

• A service must be setup in product catalog with a service type of ‘Fee’ in order to configure early cancellation penalty charges on the contract

Sample Configuration

Creating a New Contract

1. Log into the LogiSense Billing application

2. Click on the Setup menu then on Product Catalog and then Contract

   

3. The Contract screen will load. Click on the button to a new contract

   

4. Configure the contract term and early termination charges. In this case the contract term is 6 months with early termination charges configured to be applied to accounts that are billed in Canadian or U.S. currency. ‘Charge Remainder’ is also enabled so that the full charges for the six month period will be applied should the contract be cancelled prior to the six month term being reached

   

5. Click Save to create the contract

Adding the Contract to a Package Frequency

1. Click on the Setup menu then on Product Catalog and then Package

   

2. Locate the package you wish to add the contract to and then select the Package frequency sub element (in this case ‘Package A Monthly’). On the package frequency select the contract in the Contract field

   

3. Click Save and the package frequency will now be configured to add the contract when the package frequency is added to an account

Result

When the monthly version of this package is added to an account, the six month contract term will become effective. In the event, that package is cancelled before completion of the term, the system will apply a termination fee and charge the remainder of the recurring charges owed for the six month period.

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