...
Prior to 8.6 - Credits were not logged in taxlog
Credit reversals are added to Taxlog with the same Date as the original credit so if a credit was added in January, reversed in February, the reversing tax log record would be dated in January - so January results will change and it will not be seen in February reporting
Tax Adjustments are not added to taxlog - these are manual tax adjustments and not calculated by Suretax (or Billsoft / Avalara) and so not added to taxlog
Any taxes calculated using the 'Local' tax configuration (possibly in parallel with a tax integration) will not be added to the taxlog. The taxlog is only for Suretax or Avalara / Billsoft records - tax calculated outside of EngageIP.
There are likely to be tax rounding differences comparing Sales report directly to taxlog as taxlog carries a greater number of decimal places than does the Sales report - this will account for a large proportion of smaller differences when reconciling
The Suretax granular report has line items for taxes where total tax for that rate is zero - taxlog only records items where tax is greater than zero so those zero total tax items in granular report need to be removed to reconcile line by line
Avatax Transaction Detail records transactions as committed until such time the invoice is then voided, when its voided, it marks the original transactions as uncommitted - so those need to be removed when reconciling for the numbers to match since it would otherwise increase the Avatax report sum by the value of the original invoice. If an invoice created in February but voided in March, those original transactions are still mark as ‘committed’ in Avalara. The value of those would need to be subtracted from Avalaras report
Suretax Reconciliation Process
...
Avatax Reconciliation Process
NOTE: BatchIdentifier in Taxlog matches ‘Document Code’ in Avalara reports
Export the Transaction Detail report from Avatax interface for the month you are trying to reconcile
Use a Tax Log report (custom report) and filter it by 'CreatedDate' for the same period (May 1 to May 31). The created date matches the 'Committed Date' as it is labeled on the Avatax side
Uncheck columns per image below so that the report groups and sums up based on your filters - these sums will be used to compare to the Transaction Details report from Avatax
Remove transactions from the Transaction Detail report that are marked as false under the 'Is Committed' column (these are voided transactions or transactions that should not be considered)
...