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Summary

Package statuses are set on account-packages (active, suspended, etc.). You can create as many package statuses as you require (active, suspended, etc.). The package statuses you create can be configured to be billable or non-billable, meaning recurring charges related to an account-package can be disabled or enabled based on the status that the account-package is set to.

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For additional details on the fields presented on this the package status screen see the Package Status guideScreen screen help article.

Prerequisites

  • Account package statuses can be setup as needed, there are no prerequisite configuration steps.

Sample Configuration

Adding a New Package Status

  1. Log into your the LogiSense Billing application

  2. Click on the “Setup” Setup menu then on the “Product Catalog” sub menu

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    Product Catalog and then Package

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  3. Click on the “Package” button then the “Package Status” button

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    Click the “+” Package Status tab

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  4. On the Package Status Types screen that loads click the (blue star) button to add a new package status

  5. Fill out the “Add Add Account Package Status Type” screen Type section as shown below then click the “Save” Save button

Result

You will now see your new Package Status in the “Account Package Status Types” list

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You specify which status to use when you add packages to accounts. See https://logisense.atlassian.net/wiki/spaces/V10/pages/624951326/Account%2BPackage%2BConfiguration%2BExample

Next Steps

<<documentation team task: link to next configuration article>>

<<documentation team task: link to API guide which covers the same config process>>

<<documentation team task: link to Data Import guide which covers the same config process>>The newly created package status can now be set on packages.

Setup / Product Catalog / Package / Packages

The default (initial) package status can be set on packages in the product catalog. This status will be automatically populated when adding the package to an account.

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Account / Profile / Packages

When you have configured the system to the point where packages can be added to accounts you will be able to change an account-package’s status to the statuses that you have created as well.

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Next Steps