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Promo codes cannot be modified once they are in use, with the exception of the End Date which can be extended. Promo codes cannot be deleted once they are in use.

Promo Code Application

  • Promo codes discounts are applied last, after any other discounts that are applicable to an account-service are applied

  • A Promo Code can only be added to an account-service prior to billing. Once an account-service has been billed, promo code discounts cannot be applied to it

  • Multiple promo codes can apply to a service, but a single promo code can only apply once to the same service (no duplicates)

Prerequisites

Promo codes can be setup in the system immediately, there are no prerequisite configuration steps.

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Info

Note: Promo codes cannot be deleted once they are in use. If you need to ensure a promo code is no longer used (able to be added to services going forward) then select the promo code and uncheck the ‘Active’ option.

  1. Select the promo code you wish to delete in the list on the left under the Promo Codes heading

  2. On the left under the Promo Codes heading click the (blue star) icon

  3. On the confirmation dialog click Yes to confirm that the selected promo code should be deleted