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Summary
This article describes the use of credit notes and provides their definition. A credit note is similar to an invoice, however it shows only credits. Credit notes can be printed or sent to customers just like invoices.
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A refund button exists under credit notes to refund a whole credit note (where more than one credit exists). This allows bulk reversal.refund. Note that the individual credits are not reversed, rather a negative payment is applied to balance out the credits
Check box beside credit note to refund
Click Refund button below list
Voiding Credit Notes
A void button exists under credit notes to void a whole credit note. The void of the credit not will result in reversed credits (as opposed to negative payments provided by the Refund option)
Check box beside credit note to void
Click Void button below list
How Do I Assign a Template For a Credit Note?
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