Summary
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Summary
This example describes how to view, download and void invoices.
For additional details on how to generate invoice ,see the Invoice generation exampleon the fields and options presented on the Invoices screen see the Account Invoices Screen screen help article.
Prerequisites
An invoice should must be available present on an Account.account. See the Billing an Account Example guide if you have not already generated an invoice
Process
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Downloading an Invoice
Log into
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the LogiSense Billing application
In the search
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box at the top of the page, set the
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Search Filter to
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Account and then enter the name of the account
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which
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contains an invoice. Select
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the account from the list and then click the arrow button to go to the
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account's Overview page
Under the Account menu click on the Billing menu option
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If there are multiple invoices
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on the account select the invoice you wish to
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Viewing Invoice Details:
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Invoice Status - It shows the invoice status. To get the invoice PDF copy, invoice should be in Rendered status.
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Invoice Number - It shows the invoice number.This could be different than invoice identifier. It is basically the invoice name where user can decide the prefix , invoice start number as per Automatic Naming configuration in Owner Configuration.
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Total - It shows the total invoice amount for current bill period inclusive of taxes.
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Created - System date when the invoice is created.
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view / download. Rendered invoices can be downloaded in PDF format by clicking on the
button
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Viewing Invoice Details
The invoice details provided on the left under the Invoices panel will provide summary details. These are displayed and explained below.
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Invoice Status:shows the invoice status (e.g. rendered, voided)
Invoice :the invoice name, which is defined by either a user defined scheme or the default system numbering scheme
Total:the total invoice amount for the current billing period including credits and taxes. This does not include payments
Created: the date the invoice was created
Charge:the charges incurred during the current invoicing billing period
Date
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: the invoice date
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Tax -Total tax amount
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Due - Invoice due date.This date is based on the Account Bill Day and the account’s AR/ Payment Term
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Tax: the total amount of taxes applied to charges on the invoice
Due:the Invoice due date
Balance: the balance amount. Balance is based on current invoice charges and the previous invoice due amount
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and payments
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Invoice Transactions:
To view the invoice transactions, click on the “Transactions” Transactions tab. It This tab will show display all the transactions that were considered by invoicing for the billing period.
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Transactions can be filtered based on the Id.
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added to the invoice. On this tab you can:
Filtered transactions based on their ID
View the Transaction Date, Issued Invoice numbername, service name, account name, billing period, invoice item amount, usage identifier, tax amount , and charge type .
For non-zero taxes,tax details can be checked by clicking on information button.
If there are multiple transactions, then pages can be navigated with page number,
Click the information button to view tax details for the transaction
Navigate to additional pages of transactions using the page number field or next / previous buttons.
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Invoice Taxes:
To view the invoice taxes, click on the “Taxes” Taxes tab. It This section will show list all of the taxes that were applied on the invoice.
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Invoice History:
Invoice history tab can be used to view This tab allows you to determine when invoicing events occurred. It will indicate the invoice creation date (Create Action), rendering date (Render Action), and delivery date (Delivery Action) dates. Ideally these These dates will may be same but in case as per this will depend on your business process, if . If invoice generation, rendering and delivery are handled separately then those dates can be fetched with the help of invoice history option.
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Void Invoice
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in separate bill runs then these dates may differ.
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Voiding an Invoice
| Info |
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For details on how an account will be impacted when voiding an invoice see the Voiding an Invoice. |
Log into the LogiSense Billing application
In the search area at the top of the page, set the
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Search Filter to
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Account and then enter the name of the account on which
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contains an invoice you wish to void. Select the account from the list and then click the arrow button to go to the
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account's Overview page
Click on the
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Billing menu option
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If there are multiple invoices, then please note that only the latest invoice can be voided. To void the latest invoice, select
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it and click on
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the
action button
Click on Yes when it
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prompted for confirmation
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6. After the invoice is voided, as per this example, you will see that the invoice status changes from the earlier Rendered state to a Voided state.
Result
Invoice should get downloaded after user clicks on download invoice button.
Invoice transactions , taxes , history should be displayed in the right panel for the selected invoice.
<<documentation team task: link to next configuration article>>
Related Guides
<<documentation team task: link to API guide which covers the same config process>>
<<documentation team task: link to Data Import guide which covers the same config process>>Also another invoice will be generated in a Voiding status which contains the reversed transactions
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Voided and Voiding invoices will reference each other in the Detail field (as shown below).
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The Transactions, Taxes and History tabs can be referred to get more details around the transactions that are part of the voided / voiding invoice.