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Account Payment Methods are configured in Account / Overview / Payment Method. This screen will only be available if LogiSense Billing has been integrated with a Payment Gateway. |
Guides in this article:
Overview
The Payment Method tab screen allows you to view, edit, add and delete payment methods on the an account. Below you will find an overview on all of the contents of the Payment Methods screen followed by guides walking you through actions you can perform.
The Payment Methods Panel
The Payment Methods panel on the left of this screen allows you to select a payment method so that you can view and edit payment method details within the Edit Payment Method Panel on the right. Actions are also available on the left above the Filter Payment Methods text box which are described below.
Actions
Icon | Description |
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Deletes the selected payment method from the account | |
Adds a payment method to the account |
Payment Method List
The Payment Methods listing on the left of the screen shows the payment methods that are setup on the account. The list contains details which include:
Which payment method is the default method on the account (noted by the icon and 'Default' text)
The payment type (credit card, ACH, etc.)
Payment method details such as credit card expiry datesthe payment type, whether it is active and whether it is setup for Auto Pay (automatic payment collection via a bill run which is set to collect payment)
When you select a payment method in the list additional payment details will be displayed on the Edit Payment Method panel. These details are explained below.
The Edit Payment Panel
The information in this panel reflects the currently selected payment method. From here you can change payment method details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).
Credit Card Payment Method Details
Payment Type - this indicates the method of payment
Default Payment Method - if enabled the currently selected credit card payment method will be set as the default method on the account (the credit card will be used when the account is billed). There must be one default payment method set on an account
Account Holder - indicates the full card holder name on the credit card
Expiry Month - the month the card expires
Expiry Year - the year the card expires
Same As Billing Contact - if enabled the billing contact address and contact information setup on the account will be used as the card holder address and contact information
Contact and Address Details - specifies the card holder address and contact information. These details do not need to be populated if the 'Same as Billing Contact' option is enabled
Automated Clearing House (ACH)
Name - a unique name that describes the payment method (e.g. Mastercard)
Active - indicates if the payment method is active (can be chosen as the payment method when making a payment)
Auto Pay - indicates that the payment method can be used to collect payments automatically using a bill run setup to collect payments. Only one payment method on an account can be setup for automatic payment collection
Payment Type - this indicates the type of payment, in this case Credit Card. Only payment types supported by your payment gateway will be listed here
Description - optional field that allows you to capture additional information about the payment method
Credit Card Number - the masked card number which exposes only the final four digits
Automated Clearing House (ACH)
Name - a unique name that describes the payment method (e.g. ACH)
Active - indicates if the payment method is active (can be chosen as the payment method when making a payment)
Auto Pay - indicates that the payment method can be used to collect payments automatically using a bill run setup to collect payments. Only one payment method on an account can be setup for automatic payment collection
Payment Type - this indicates the method of payment
Default Payment Method - if enabled the currently ACH payment method will be set as the default method on the account (the ACH will be used when the account is billed). There must be one default payment method set on an account
Account Holder - indicates the full account holder name for the bank account
Bank - indicates the bank the account is under
Route - indicates the nine digit bank routing/routing transit number used to identify the bank
Bank Account Type - indicates the type of bank account (checking, savings, etc.)
Contact and Address Details - the remainder of the fields specify contact details for the account holder
Cash & Check
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, in this case ACH. Only payment types supported by your payment gateway will be listed here
Description - optional field that allows you to capture additional information about the payment method
Account number -the masked account number which exposes only the first 3 digits
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Guides
Adding Payment Methods
Adding a Credit Card Payment Method
On the left at the top of the Payment Methods panel click the icon
Enter a unique Name that describes the payment method (e.g. Visa)
Set the payment method as Active if you wish it to be available to make payments with at this time
Enable Auto Pay if you wish to allow bill runs to use this payment method to automatically collect payments. Note that only one payment method on an account can be set to Auto Pay
In the Payment Type drop down list select 'Credit Card'
Enter the name for the card Account Holder
Enter the Credit Card Number, CVV, Expiry Month and Expiry Year
Optional: Enter address information related to the card holder
Click the Save button when finished
Adding an ACH Payment Method
On the left at the top of the Payment Methods panel click the icon
Enter a unique Name that describes the payment method (e.g. ACH)
Set the payment method as Active if you wish it to be available to make payments with at this time
Enable Auto Pay if you wish to allow bill runs to use this payment method to automatically collect payments. Note that only one payment method on an account can be set to Auto Pay
In the Payment Type drop down list select 'ACH'
Enter the First Name and Last Name for the ACH account holder
Enter the ACH Routing Number and Account Number
Optional: Enter address details for the ACH account holder
Click the Save button when finished
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Deleting Payment Methods
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Payment methods cannot be deleted if they have been used to process a payment. These used payment methods can be switched to inactivate if you require them to be disabled. |
On the left side in the Payment Methods panel click on the Payment Method in the list that you wish to delete from the account
On the left at the top of the Payment Methods panel click the icon
On the confirmation dialog that appears click Yes