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Summary

This article describes how to use tax adjustments to apply tax corrections to existing transactions or services

Tax adjustments allow you to correct taxes on an account where an incorrect amount was applied or where there was a configuration error that has occuredoccurred.  If an incorrect tax amount was applied to a debit transaction, you can use the tax adjustment option to apply the reconciled amount to balance the account correctly. If an incorrect amount of tax was credited to a user, you can use a credit tax adjustment.

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To Add Tax Adjustment Transactions

  1. Click on the Transactions Tab link

  2. Click the TaxAdj button under the Transactions section

  3. From the drop down box, select the appropriate Tax Code and click Save

  4. Enter the tax adjustment transaction details in the appropriate fields as explained below:

    • Amount - the total about of the tax adjustment transaction

    • Date - this represents the date the transaction is to be or was added

    • Tax Rate - select the tax rate that applies

    • Service - select which service from the pick list to apply the transaction to

    • Detail - this value will be shown on invoices that display detailed transaction information. It is recommended that the detail be short but informative

  5. Click Save to add the tax adjustment transaction

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Tax adjustment credits with a specific Tax Code can be applied to accounts manually.

Info

Note: Required fields include RED field label names. Validation is also applied to these fields. If the label remains red the value entered is not valid and the form will not be saved. All other fields are optional (black label field names) and may be left blank.

To Add Tax Adjustment Credits

  1. Click on the Transactions Tab link

  2. Click the TaxAdj button under the Credits section

  3. From the drop down box, select the appropriate Tax Code and click Save

  4. Enter the tax adjustment transaction details in the appropriate fields as illustrated below

    • Amount - the total about of the tax adjustment transaction

    • Date - this represents the date the transaction is to be or was added

    • Tax Rate - select the tax rate that applies

    • Service - select which service from the pick list to apply the transaction to

    • Detail - this value will be shown on invoices that display detailed transaction information. It is recommended that the detail be short by informative

  5. Click Save to add the tax adjustment transaction