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  1. Update IP addresses on the server

  2. On Web server, update the registry hive for EngageIP (requires encrypted connection string)

  3. CDR System Specific: Update hawki4 registry hive if telecom is installed (update clear text IP address*)

  4. Update adminportal/web.config (requires encrypted connection string*)

  5. Update adminportal/rating/voip/web.config (requires encrypted connection string*)

  6. CDR System Specific: Update any other connection string files that may be used for Telecom, Importer, Rater, etc.

  7. You may need to update user specific workstation tools such as printing tool. (requires encrypted connection string*)

* This requires LogiSense Customer Care in order to generate the encrypted key. Please request this before proceeding with any server changes.

web: Live Support

LogiSense Support  

email: support@logisense.com

phone (Canada): 1-519-249-0508 •0508

phone (USA): 1-917-410-3584