Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Summary

In this example, we will set up an Account Contract account contract on an account and explain how to billing the package on the account to bill the account commitment charges and canceling the account contract to apply the bill a package in order to trigger contract commitment charges. We will also cancel the account in order to apply contract termination fees.

For additional details on the fields presented on the account contract screen see the Account Contacts guide account contacts screen help.

Prerequisites

  • For Package account commitment, an account package must be added to an accountpackage commitments to be applied an account package must be added to an account. See the account package configuration example for instructions on how to add an account package to an account

  • For fees to be configured on a contract you must have services setup as ‘Service Type’ ‘Fee’. See the service type configuration example for instructions

  • Account contract status types need to be setup in order to configure the statuses that an account contract starts in, renews to, and changes to when cancelled. See the account contract status types configuration example article for a sample configuration

Sample Configuration

Adding a Contract to an Account

  1. Log into LogiSense Billing

  2. Create a new account or select an existing one

  3. Go to the Account / Profile / Contracts screen

  4. On the right side of the Account Contracts heading, click the Add Account Contract icon

  5. The Add Account Contract panel will load, enter a Name for the account contract details (name, Status)

    Image Removed

    and select a Status

    Image Added

  6. On the TermTerms tab, enter the Terms Term details (TermsTerm, Unit, Start Date, etc)how the contract renews and what contract status it will switch to when it is canceled). In this example we will create a two year contract which starts on Nov 1st and expires at the end of the two year period without renewing

    Image Added

  7. Click Save to add the account contract

    Image Removed

Adding a Commitment to Account Contract

  1. Log into LogiSense Billing

  2. Create a new account or select an existing oneLoad the account that contains the contract

  3. Go to the Account / Profile / Contracts screen

  4. Select an existing Account Contract, On account contract and click on the Commitments tab, from

  5. Under the Commitment Type field, Select select Package

  6. Click the right side Add icon On the +Add button to add the commitment type and a pop-up modal will load

  7. On the Add Commitment window, modal enter the Commitment details (Penalty Service, Commitment Period, Commitments. etc.). In the configuration below the contract is set to a minimum commitment of $100 worth of account-package charges per month for the first 6 months of the contract. After six months no commitments charges will apply

  8. Click Add to add the Commitmentcommitment

  9. Click Save to save the Commitment commitment to the account contract

Adding a Termination Fee to the Account Contract

  1. Log into LogiSense Billing

  2. Create a new account or select an existing oneLoad the account that contains the contract

  3. Go to the Account / Profile / Contracts screen

  4. Select an existing Account Contract, On account contract and click on the Termination tab, Select

  5. On the Termination Tab select the Transaction Service and the optionally enter a Transaction Description

  6. Click the right side Add Termination Penalty icon action button on the right to add the Early Termination Penalties

    Image RemovedImage Added

  7. On the pop-up Add Termination Penalty window, enter the Early Termination Penalties details (Frequency, Period, Flat Fee. etc.). In the image shown below an early contact termination fee of $20 has been setup to be applied if the contract is canceled within the first six months of the contract period

  8. Click Add to add the Termination Penaltytermination penalty

  9. Click Save to save the Termination Penalty termination penalty to the account contract

Result

...

The added account contract commitment will appear in the list of transactions of the invoice as below:

...

The added account contract Early Termination Penalty will appear in the list of transactions of the invoice as below:

...

Next Steps

<<documentation team task: link to next configuration article>>

<<documentation team task: link to API guide which covers the same config process>>

<<documentation team task: link to Data Import guide which covers the same config process>>

Contract Commitment Fees

Contract fees will only be applied during billing if the Bill Run setting ‘Run Contract Commitments’ is enabled

When billing an account the contract commitment will apply if the account-package charges do not meet the $100 a month commitment per the configuration shown in this article above.

The image below shows a contract commitment transaction applied to an invoice. In this case package charges for the month only totaled $30.00, resulting in a contract commitment charge of $70.00 being applied to meet the $100.00 commitment configured on the contract.

...

Contract Termination Fees

When a contract is canceled and termination fees are applicable those fees will be applied during billing.

In the image below an Early Termination Penalty of $20.00 is shown in the list of transactions applied to the invoice.

...