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Summary

This article describes how to configure CyberSource as a payment processor in EngageIP. EngageIP is integrated with iBiz to support payment processors, for more information see the Payment Processing Using iBiz article.

Configuration

Credit Card Processor Configuration

1. Load the Load Setup tab

2. Click on Card Processors

3. Click Add

4. Populate the Processor details (required fields will be shown in red)

   

   • Name - enter a name for reference purposes (not passed to CyberSource)

   • Card Gateway - select CyberSource from the list

   • Merchant Login - the username provided by CyberSource

   • Merchant Password - the CyberSource security key is entered into the Attribute field, this Merchant Password field is unused and can be populated with any value

   • Gateway URL - enter the production or test URL here

     • Live/Production URL - https://ics2ws.ic3.com/commerce/1.x/transactionProcessor/

     • Test/CAS URL - https://ics2wstest.ic3.com/commerce/1.x/transactionProcessor/

   • Attribute - enter the security key provided by CyberSource

   • Configuration - specify the options desired (separated by semicolons)

     • Currency Configuration - CurrencyCode=xxx, for instance CurrencyCode=USD

     • Security Configuration - SSLEnabledProtocols=3072 will disable TLS 1.0

5. Click Save

Once the processor is setup Card Types can be configured that use the processor. See the Card Type Configuration section below for more information.

Card Type Configuration

Once the Credit Card processor is configured you can add a Card Type which will use the processor, to do this:

1. Load the Setup tab

2. Click on Card Types

3. Click Add

4. Enter the Card Details (sample image below)

   Image Modified

   • Name - enter a descriptive name for the Card Type

   • Card Processor - select the CyberSource credit card processor you setup

   • Credit Card Token Processor - used if you have configured a Credit Card Token Processor, not applicable in this case

   • Enable AVS - Address Verification System, leave unchecked

   • Card Type - select the appropriate Credit Card type from the list

   • Pre Auth Req - enable this if you want pre-authorization to be required when this card type is added as a Payment Method on an Account/User

   • Pre Auth Amount Overridable - enable this option if you want to be able to change the pre-authorization amount when the pre-authorization prompt appears

   • Pre-Auth Default Amount - if pre-authorization is enabled the value entered here will be the amount that is pre-authorized

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1. Click Save

At this point you can add the Card Type as a Payment Method on a User (Account > / Tools > / Payment Methods > / Add > / Credit Card) and ensure a payment can be processed.

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The configuration steps are very similar to the Credit Card Processing configuration above.

1. Load the Setup tab

2. Click on ECheck Processors

3. Click Add

4. Configure the ECheck processor with the same details as the CyberSource Credit Card Processor configuration steps above, except:

   • Gateway URL: enter the eCheck URL provided by CyberSource

     • Test URL: https://ics2wstest.ic3.com/commerce/1.x/transactionProcessor

   • Attribute - specify the currency desired and security key (attributes are separated by semicolons)

     • Currency Configuration - purchaseTotals_currency,xxx, for instance purchaseTotals_currency,USD to charge in US dollars

     • Security Key - SecurityKey,key

5. Click Save

6. On the Setup page add your Payment Types and associate them with the eCheck processor

7. Test by adding an ECheck Payment Type to an account and processing a payment using the same ECheck Payment Type

8. Review Payment Decline or Payments reports for any errors / detail respectively

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