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Summary
The Event Log report provides a great deal of information on account activity such as payments, authentication, status changes, etc. making this report particularly useful for technical support staff. From the Reports page the Event Log can be accessed to show information on a particular account/user (using the Event Log link under the 'Account Reports' heading) or the log can show events related to all users under an owner (using the Event Log link under the 'Owner Reports' heading).
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Load the account you wish to view events for
Load the Reports page
Under the column Account Reports click on Event Log
Filter the report as needed or click through the page by page history of the account in question. For more information on how to user reports and how to filter them, see Reports – Filtering and Sorting Techniques
Using the Event Log to Look up Payments
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For information on other reports available in EngageIP see the Reports Listing and Descriptions article.