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  1. Create view

  2. Paste in the SQL

    Code Block
    languagesql
    SELECT dbo.[USER].ID AS UserID, dbo.[USER].Name AS 'User', dbo.Owner.Name AS Owner, dbo.InvoiceCredit.Name AS CreditNoteName, dbo.InvoiceCredit.Date,
    dbo.InvoiceCredit.SentDate, dbo.InvoiceCredit.CreatedDate, dbo.InvoiceCredit.ClosedDate, dbo.InvoiceStatusType.Name AS InvoiceStatus,
    dbo.InvoiceCredit.BillRunHistoryID
    FROM dbo.InvoiceCredit INNER JOIN
    dbo.[USER] ON dbo.InvoiceCredit.UserID = dbo.[USER].ID INNER JOIN
    dbo.Owner ON dbo.[USER].ActingOwnerID = dbo.Owner.ID AND dbo.[USER].OwnerID = dbo.Owner.ID INNER JOIN
    dbo.InvoiceStatusType ON dbo.InvoiceCredit.InvoiceStatusTypeID = dbo.InvoiceStatusType.ID
  3. Click Execute button to check that the query runs

  4. Click Save, enter the name of the view - Remember the name of the view created as it will be used below

  5. Click the Setup tab

  6. Select the Custom Reports option under the Configuration section

  7. Click the Add button

  8. Enter a Name (no special characters or spaces, under scores can be used in place of spaces) for the report. The value entered here will become a role permission enabling only accounts within that role to view the custom report. It is recommended that you name all your custom reports with a common prefix so that they will be easy to locate within the role permission list

  9. Enter the following Connection String; replacing User ID and Password (XYZ) with the correct values:

    Code Block
    server=localhost;Trusted_Connection=false;database=boss;uid=XYZ;pwd=XYZ
  10. Enter name of custom view in the Table field (table name can also be a view name)

  11. Click Save

  12. Logout and then back in to EngageIP Billing. This will reset the role permission set and allow you to grant access to the report

  13. Click on the Setup tab

  14. Select the Roles option under the Account and Roles section

  15. Select the role from the list to grant view permissions for this report

  16. Scroll down to the Role Permissions section and locate the name of the report within the list

  17. Select the LIST check box next to that permission

  18. Scroll to the bottom of the permission set and click the Save button

  19. Repeat steps 11-15 above until all applicable roles have been granted permission to view the report

  20. Click the Reports tab

  21. Scroll to the bottom of the screen where you will see a new section entitled; Custom Reports

  22. Click on the Name of your Custom Report to view the output

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