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You can either select the number of an existing ticket or click the ADD button in the bottom right to open a new ticket with the references attached.
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Note: When adding references to an existing ticket, it will show the ticket edit screen for that ticket, you do not need to save on this screen. The references are already attached to the ticket. |
Ticket References shown on the Ticket.
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Once a Ticket Reference has been added to a ticket, the Ticket Reference section will appear.
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Note: If a ticket itself is to be marked as a ticket reference on another ticket, the reference then shows up on both tickets - they will be cross referenced at this point. |
The ticket reference consists of three items.
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