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First create an Action that will send the email on password reset:
Load the Setup tab
Click on Actions
Click Add
Enter a Name, e.g. ‘Send email on password reset’
Enter User.Update in the Event Code field to indicate when the Action script should fire
In the Script text box enter the script below
Code Block User user = User.GetByID(Convert.ToInt32(context["UserID"])); try { User olduser = User.Deserialize((string)context["OldRow"]); if(user.Password != olduser.Password) { Logisense.Boss.Logic.Email.SendToBillingContacts(user, "Password is reset", "Your password has been reset as you requested. Your new password is: " + user.Password + "", null,new System.Net.Mail.Attachment[]{}); } } catch{} return true;
Click Save and in a few moments you should be returned to the Actions screen
Next configure Email Settings, see Email Settings Configuration
Finally ensure the EngageIP Event and Job Services are running. These Services will send the email when an admin resets a password
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