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Account Transactions are viewed in Account / Billing / Transactions |
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Transactions are debits and credits that impact the account balance and get issued to invoices. From this screen you can view, add, delete and reverse transactions on the selected account. You can also edit the details of transactions that have not yet been billed.
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The information in this panel reflects the currently selected transaction. From here you can view and modify transaction details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).
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Date: the date of the transaction
Posting Date: the date the transaction was issued from a reporting / financial period standpoint
Issued Invoice: auto-populated, read-only field which displays an invoice number if the selected transaction has been issued to an invoice. If the transaction has not been issued to an invoice this field will not be presentempty
AmountAccount: the account the transaction amountwas applied to. This can be a negative value to issue a credit (e.g. -50)may be a different account than the account you are viewing if the account the transaction was applied to is setup to invoice its charges to the account you have loaded (for instance a child account may be listed in this field)
Amount: the transaction amount
Service: the service the transaction relates to. Taxes applicable to this service will be added to the transaction charge, unless the service is setup to be tax exempt
Package: auto-populated, read-only field which displays the account-package name when the transaction is added by a bill run. This field will not be present on populated for manually added transactions
Period Start Date / Period End Date: allows you to specify the date range that the transaction applies to. E.g. the charge / credit is being applied applicable for services rendered provided from the 1st to the 30th
Usage Identifier: auto-populated, read-only field which displays a usage identifier when the service that the transaction relates to is a usage based service
Detail: details regarding why what the transaction was added. Depending on how invoices are setup this information may appear on invoices, therefore it is best if the detail entered is brief and clear
Taxes tab
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relates to. This will be system defined when the transaction is generated by billing and user defined when a transaction is manually added to the account
Taxes tab
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No taxes will appear here for transactions which have not yet been billed. |
This tab displays taxes on billed transactions and will display the taxes charged on top of the transaction amount billed (if any taxes were applicable). The taxes that are charged depend on the service that the transaction relates to.
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This tab will appear for billed transactions and indicate if any discounts were applied to the transaction amount.
Invoices tab
This tab will appear for billed transactions and will display the invoice that the transaction has been added to.