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Log into the LogiSense Billing application
In the search area at the top of the page, set the Search Filter to Account and then enter the name of the account which contains an invoice. Select the account from the list and then click the arrow button to go to the account's Overview page
Click on the Billing menu option
If there are multiple invoices then select the invoice to be viewed / downloaded. To view the invoice in PDF format, please ensure invoice is in Rendered status. Click on the
button to download the invoice in PDF format
Viewing Invoice Details
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In the search area at the top of the page, set the Search Filter to Account and then enter the name of the account on which contains an invoice you wish to void. Select the account from the list and then click the arrow button to go to the account's Overview page
Click on the Billing menu option
If there are multiple invoices, then please note only latest invoice can be voided. To void the latest invoice, select it and click on the
action button
Click on Yes when it prompted for confirmation
After the invoice is voided, as per this example you will see that the invoice status changes from earlier Rendered to Voided state and another invoice with Voiding status is created which reverses the transactions
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6. Voided invoice holds the reference of Voiding invoice and Voiding invoice holds the reference of Voided invoice as shown below -
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Note: Transactions, Taxes,History tab can be referred to get more details around the transactions that are part of the voided / voiding invoice.
7. Invoice with Voiding status reverses the transactions and those transactions are issued as Credits and can be viewed in Credits tab as well .
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