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Log into the LogiSense Billing application
In the search area at the top of the page, set the Search Filter to Account and then enter the name of the account which contains an invoice. Select the account from the list and then click the arrow button to go to the account's Overview page
Click on the Billing menu option
If there are multiple invoices then select the invoice to be viewed / downloaded. To view the invoice in PDF format, please ensure invoice is in Rendered status. Click on the button to download the invoice in PDF format
Viewing Invoice Details
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Filtered transactions based on their ID
View the Transaction Date, Issued Invoice number, service name, account name, billing period, invoice item amount, usage identifier, tax amount and charge type
Click the information button to view tax details for the transaction
Navigate to additional pages of transactions using the page number field or next/ previous buttons
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Invoice Taxes:
To view the invoice taxes, click on the “Taxes” tab .It will show all the taxes that were applied on the invoice.
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In the search area at the top of the page, set the Search Filter to Account and then enter the name of the account on which contains an invoice you wish to void. Select the account from the list and then click the arrow button to go to the account's Overview page
Click on the Billing menu option
If there are multiple invoices, then please note only latest invoice can be voided. To void the latest invoice, select it and click on the action button
Click on Yes when it prompted for confirmation
After the invoice is voided, as per this example you will see that the invoice status changes from earlier Rendered to Voided state
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