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Summary

This example covers the process of invoice management which will describe the steps involved in downloading and voiding the invoice.

For additional details on how to generate invoice ,see the Invoice generation example.

Prerequisites

  • An invoice should be available on an Account.

Process

View / Download Invoice

  1. Log into your Logisense Billing application

  2. In the search area at the top of the page, set the “Search Filter” to “Account” and then enter the name of the account on which invoice is generated and needs to be viewed. Select it from the list and then click the arrow button to go to the accounts overview page.

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  1. Invoice Status - It shows the invoice status. To get the invoice PDF copy, invoice should be in Rendered status. Other valid invoice status are AutoPaid,Delivered,Open,Posted,Voided,VoidInProgress,VoidPending.

  2. Invoice Number - It shows the invoice number.This could be different than invoice identifier. It is basically the invoice name where user can decide the prefix , invoice start number as per Automatic Naming configuration in Owner Configuration.

  3. Total - It shows the total invoice amount for current bill period inclusive of taxes.

  4. Created - Date System date when the invoice is created.

  5. Charge- It includes the charges incurred during the current invoicing billing period

  6. Date- It refers to the invoice date. Basically this date is based on the Next Bill Date of an account package.

  7. Tax -Total tax amount

  8. Due - Invoice due date.This date is based on the Account Bill Day and the account’s AR/ Payment Term

  9. Balance- It shows the balance amount. Balance is based on current invoice charges and previous invoice due amount / payments.

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Invoice history tab can be used to view the invoice creation(Create Action), rendering (Render Action), delivery (Delivery Action) dates. Ideally these dates will be same but in case as per business process, if invoice generation, rendering and delivery are handled separately then those dates can be fetched with the help of invoice history option.

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Void Invoice

  1. Log into your Logisense Billing application

  2. In the search area at the top of the page, set the “Search Filter” to “Account” and then enter the name of the account on which invoice is generated and needs to be viewed. Select it from the list and then click the arrow button to go to the accounts overview page.

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3. Click on the “Billing” menu option

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4. If there are multiple invoices, then please note only latest invoice can be voided. To void invoice, select the latest invoice and click on Void invoice

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5. Click on Yes when it asks for confirmation to void an invoice.

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6. After the invoice is voided, as per this example you will see that the invoice status changes from earlier Rendered to Voided state.

Result

  1. Invoice should get downloaded after user clicks on download invoice button.

  2. Invoice transactions , taxes , history should be displayed in the right panel for the selected invoice.

<<documentation team task: link to next configuration article>>

<<documentation team task: link to API guide which covers the same config process>>

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