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Service types provide a means to categorize services within the system and are primarily used for reporting purposes. Examples types could be: Data, Voice, Fee, Device, etcor more granular categories. Service types can also be associated with share plans to define which service types consume or contribute to specific share plans.
In this example we will create a simple service type called ‘Data’ setup as a recurring charge type. This type could be associated with recurring internet/network based services (e.g. cell phone data service).
For additional details more information on the fields presented on this screen see the Service Type screen you can reference the Service Types guide screen help article.
Prerequisites
Service types can be setup in the system immediately, there are no prerequisite configuration steps.
Sample Configuration
Log into your Logisense the LogiSense Billing application
Click on the “Setup” Setup menu then on the “Product Catalog” sub menu
Click on the “Service” button then “Service Types” in the top right of the page
Click the “+” Product Catalog and then Service
Next click on the Service Types tab in the upper right
Click the
button to add a new service type
Give your service type a name and then select the applicable base type from the drop down. Click the “Save” button. For more information on base types see the Service Types guide.
Click the Save button to add the new service type
Result
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The new ‘Data’ service type is now
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2. When you go to create or edit a service you will be able to select your new service type from the “Service Type” drop down menu
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Next Steps
Service Status Configuration Example
Related Guides
<<documentation team task: link to API guide which covers the same config process>>
<<documentation team task: link to Data Import guide which covers the same config process>>be configured on services
Setup / Product Catalog / Services
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Next Steps
Next the statuses that you permit services to be in must be defined. See the Service Status Configuration Example article for an example of how to configure service statuses