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LogiSense infrastructure is hosted on the Amazon Web Services (AWS) hosting environment. The LogiSense hosting environment is SSAE16 and ISO/IEC 27001 compliant and offers extensive protection of data, guards against service interruptions along with LogiSense’s SOC 1 Type II certification.

Aspect

Description

Monitoring

Continual intrusion detection monitoring performed on infrastructure

Architecture

Deployment architecture is provided in a segregated environment with layered physical security and authentication between each zone.

Backups

All off-site database backups are encrypted

Vulnerability

Monthly vulnerability scans are performed on infrastructure

Penetration Testing

External and Internal Penetration Tests performed by 3rd party

Training

Annual company wide security training and annual developer training in secure coding.

PCI DSS

LogiSense maintains a PCI Level 1 compliance ensuring all system requirements, processes and procedures meet PCI requirements for credit card processing

API Security

LogiSense provides REST API support for integration into CRM, self-care and other enterprise applications that require interface capability with back office systems. The REST API supports SSL based authentication. The API transactions require role based tokenized authentication and unauthorized access via the API will result in exceptions.

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