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In this example we will add a sample Dunning rule that is configured to apply late fee post the invoice due date. Post that we will show the dunning in effect by applying late payment charge post the invoice due date.
Log into the LogiSense Billing application
Click on the Setup menu, Finance and then Dunning Process
Under the Payment Terms heading click the button to add a Dunning Rules.
Under the Add Dunning Rule heading give the Dunning Rule a Name (e.g. 'Consumer '). In this example shown below, a dunning rule will be created to apply late fee on the account 1 day post when the invoice is due date. The for more than 1 days. This sample dunning rule actions will be triggered when the Minimum Overdue Amount: >0>1.
Check the Active checkbox to enable the dunning rule.
Specify Minimum Overdue Amount as 01.
Add dunning action under Levels tabto apply late fees of 2 dollar/euro/gbp 1 day post when the invoice is due date for more than 1 day as shown in the image below.
Enter the Event name as “Post Due Date”
Enter Days as 1
Enter the action as Apply Late Fee (Fixed)
Add the late fees of 2 against each currency symbol.
Select the penalty service.
Click on Add.
Click on Save to add the dunning rule.
Once dunning rule is created, go to the AR Terms and select this dunning rule (i.e. 'Consumer') from the Dunning Rule drop down as shown in the image below.
Go to an account and add this AR Terms (i.e. '14AR30AR') from the AR Terms dropdown on the Billing Page as shown in the image below.
Bill the account to generate an invoice. As shown in the picture below, the invoice is due for more than 1 day.
Run a Bill Run for the next billing period which which has Run Dunning Process checked and . Bill run must include account’s Bill Group is included in under the Bill Run’s Bill Group tab.
Post the Bill Run is complete, dunning rule action is triggered and late payment payment fee of $2 is applied on the account.
Result
<<demonstrate that the configuration setup above is now functional (e.g. can be added to other screens)>>Late payment fee of $2 is is shown under the invoice. The Service associated to the late fee is the one which was selected as a penalty service under Dunning Level.
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Next Steps
<<documentation team task: link to next configuration article>>
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