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  1. In this example we will add a sample Dunning rule that is configured to apply late fee post the invoice due date. Post that we will show the dunning in effect by applying late payment charge post the invoice due date.

  2. Log into the LogiSense Billing application

  3. Click on the Setup menu, Finance and then Dunning Process

  4. Under the Payment Terms heading click the (blue star) button to add a Dunning Rules.

  5. Under the Add Dunning Rule heading give the Dunning Rule a Name (e.g. 'Consumer '). In this example shown below, a dunning rule will be created to apply late fee on the account 1 day post the invoice due date. The dunning rule actions will be triggered when the Minimum Overdue Amount: >0.

  6. Check the Active checkbox to enable the dunning rule.

  7. Specify Minimum Overdue Amount as 0.

  8. Add dunning action action under Levels to apply late fees of $2 2 dollar/euro/gbp 1 day post the invoice due date as shown in the image below. Click on Add.

  9. Click on Save to add the dunning rule.

  10. Once dunning rule is created, go to the AR Terms and select this dunning rule (i.e. 'Consumer') from the Dunning Rule drop down as shown in the image below.

  11. Go to an account and add this AR Terms (i.e. '14AR') from the AR Terms dropdown on the Billing Page as shown in the image below.

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  12. Bill the account to generate an invoice. As shown in the picture below, the invoice is due for more than 1 day.

  13. Run a Bill Run which which has Run Dunning Process as checked and account account’s Bill Group is included in the Bill Run Run’s Bill Group tab.

  14. Post the Bill Run is complete, dunning rule action is triggered and late payment payment fee of $2 is applied on the account.

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