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Log into your Logisense Billing application
Click on the “Setup” menu then on the “Product Catalog” sub menu
Click on the “Service” button then “Service Transitions” tab at the top
Click the “+” button to add a new service transition
Enter a name then set the “From Status” to “Suspended” and the “To Status” to “Billable” and click Save
Result
When configuring package frequencies you can setup one time charges based on the transitions you create here, for instance applying installation fees, activation fees or re-activation fees as service statuses are changed. We’re going to add an “activation fee” when a service moves from a suspended status to an active status.
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