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Summary

Service transitions define which statuses a service can transition to. In this example we are going to add a transition for the “Suspended” service status we created in Service Status Configuration ProcessExample. The transition we create will allow the “Suspended”, “Non-Billable” status to transition to “Billable”.

For additional details on the fields presented on this screen see the Service Transitions guide.

Prerequisites

• Service Status Configuration ProcessExample needs to be completed before service transitions can be setup.

Sample Configuration

1. Log into your Logisense Billing application

2. Click on the “Setup” menu then on the “Product Catalog” sub menu
   

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3. Click on the “Service” button then “Service Transitions” tab at the top

   

   

4. Click the “+” button to add a new service transition
   

   

Result

<<demonstrate that the configuration setup above is now functional (e.g. can be added to other screens)>>

Next Steps

<<documentation team task: link to next configuration article>>

Related Guides

<<documentation team task: link to API guide which covers the same config process>>

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