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Event

Description

Service State Transition

Triggered on a service state transition (Trial->Active, Active->Suspended …)

Account Status Change

Triggered when the status of an account changes

Account Cancellation

Triggered when an account has been cancelled

Bill Run Started

Triggered when a bill run is initiated

Bill Run Completed

Triggered when a bill run is completed

Invoice Posted

Triggered when an invoice has been posted

Invoice Overdue

Triggered when an invoice has breached its payment terms

Invoice Delivery

Triggered when an invoice has been delivered

Invoice Delivery Date + xt

Triggered x days after invoice delivery and at a certain time t. x = days and t = time are configurable

Refund

Triggered when a refund has been processed on the account

Credit Processed

Triggered when a credit has been processed on the account

Payment Processed

Triggered when an automatic payment has successfully been processed

Payment Processing Error

Triggered when an automatic payment has failed during processing

Contract Under Commit

Triggered when a contract under commit occurs. This can be done per commit tier.

Dormant SIM

Triggered when a SIM is dormant (i.e. has no usage associated with it).

Package Cancellation

Triggered when a package has been cancelled

Usage Threshold Exceeded

Triggered when a bucket tier has been used up

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