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Event

Description

Account Service State Transition

Triggered on a service/subscription state transition (Trial->Active, Active->Suspended …)

Account Status Change

Triggered when the status of an account changes

Account Cancellation

Triggered when an account has been cancelled

Account Package Change

Triggered when an account package status changes

Account Contract Under Commit

Triggered when a contract under commit occurs. This can be done per commit tier.

Bill Run Started

Triggered when a bill run is initiated

Bill Run Completed

Triggered when a bill run is completed

Invoice Posted

Triggered when an invoice has been posted

Invoice Overdue

Triggered when an invoice has breached its payment terms

Invoice Delivery

Triggered when an invoice has been delivered

Invoice Delivery Date + xt

Triggered x days after invoice delivery and at a certain time t. x = days and t = time are configurable

Refund

Triggered when a refund has been processed on the account

Credit Note

Triggered when a credit note has been processed on the account

Payment Processed

Triggered when an automatic payment has successfully been processed

Payment Processing Error

Triggered when an automatic payment has failed during processing

Usage Threshold Exceeded

Triggered when a bucket tier has been used up

Scheduled Report

Triggered when a scheduled report has been generated

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