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Account Invoices are viewed in Account / Billing / Invoices

Overview

The Invoices screen provides details on account invoices that have been generated to date. From here you can view the transactions and taxes related to each invoice, view invoices as pdfs, void invoices and more.

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The invoice will go through the re-render process (Render Pending, Render In Progress). Once these processes are finished a pop-up message will appear informing you that the re-render has been completed.

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Voiding an Invoice

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Note: only the latest invoice on an account can be voided. Executing a void will cause the system to:

  • create reversed transactions for items on the invoice

  • detach all disbursements applied to the invoice

  • rollback account-package next bill dates and last billed dates

  • create a new invoice with reversed charges on it

  • update the account balance

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For details on what voiding an invoice does in LogiSense Billing and when to use it see the Voiding an Invoice article. The steps below simply outline how to void an invoice on an account.

  1. Select the invoice in the list on the left under the Invoices heading

  2. Under the Invoices heading click the (blue star) icon

  3. On the confirmation dialog click Yes to confirm that the selected invoice should be voided

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