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This article covers adding price plans to accounts (impacting the account and any sub-accounts under it). If you are looking for instructions on how to create price plans that impact all accounts under an Owner see the article Creating Price Plans for configuration instructions.

NOTE: Price plans do not and cannot override manually created discounts at the user package level (ie edit the user package, add a discount). Manually created discounts are the most granular price change / override that can be applied so they will always take precedence over priceplans

Price Plans and Manually Created Discounts

Where price plans and manually created discount components are used, the manually created components will take precedence. If you want the price plan to fully manage account pricing, any manual discount components at the user package level would need to be removed.

To verify no manual discounts exist, and before any price plans are created, edit the user package(s) in question and ensure no discount components exist on the user package. Add the price plan next and then edit the user package again and you will see a new discount component added by the price plan configuration.

Owner and User Level Price Plans

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