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SMTP Settings are configured in Setup / Extensibility / SMTP Settings / SMTP Settings |
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The information in this panel reflects the currently selected SMTP settings. From here you can change the settings (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modifiednote: fields with a magenta left border are required).
SMTP Settings Fields:
Name: a unique name for the smtp settings (e.g. the smtp mail server name)
Use STARTTLS Only: enable this to ensure that the STARTTLS email protocol is used
Server Host Name: the outgoing mail server host name (e.g. smtp.xxxxx.com)
Port: the outgoing mail server port number
Name: the name that will appear in the 'From' address field when the system sends a message. If the email being sent uses an email template then the 'From' name configured on the template will override this setting
Email Address: the email address that will appear as the sender's address. The from address configured on an email template will override this value if an email template is used
Username: a valid username/email address used to authenticate with the smtp server
Password: the password associated with the username/email account supplied above
Max Size: the maximum size email attachments on a system generated email can be (this should match or be less than the smtp server's attachments size limit). The max size is not per file attachment but the total size of all attachments on the email
Notify User: the user that will be notified in the event an attempt is made to send an email with attachments that exceed the Max Size value specified above
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The system user set in the Notify User field will be emailed to alert that user of the failure sending the email message
The invoice will be listed as delivered on the account
To deliver the invoice to the user manually:
Access the account containing the invoice
From the account, on the Overview menu select Billing and then Invoices
View and then download the invoice (see the Account Invoices Screen account invoices screen help for instructions on how to view and download invoices)
Outside of the LogiSense billing system send an email to the account’s billing contact with the invoice pdf attached