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Info

Account Transactions are viewed in Account / Billing / Transactions

Overview

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The Transactions panel towards the left of this screen allows you to select existing transactions to view and edit on the Edit Transaction panel to the right. Actions are also available in this panel which are shown as icons above the Filter text box. The available actions are described below.

Actions

Icon

Description

Image Added

Adds a tax adjustment

Image Modified

Reverses the selected transaction

Image Modified

Deletes the selected transaction

Image Modified

Adds a new transaction (debit)

Edit Transaction Panel

The information in this panel reflects the currently selected transaction. From here you can view and modify transaction details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

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  • Date: the date of the transaction

  • Posting Date: the date the transaction was issued from a reporting / financial period standpoint

  • Issued Invoice: auto-populated, read-only field which displays an invoice number if the selected transaction has been issued to an invoice. If the transaction has not been issued to an invoice this field will be empty

  • Account: the account the transaction was applied to. This may be a different account than the account you are viewing if the account the transaction was applied to is setup to invoice its charges to the account you have loaded (for instance a child account may be listed in this field)

  • Quantity: this setting acts as a multiplier so that multiple transactions of the same type/amount can be added at once. The maximum quantity value supported in this field is 10,000

  • Amount: the transaction amount

  • Service: the service the transaction relates to. Taxes applicable to this service will not be added initially but will be added when billing occurs, unless the service selected is setup to be tax exempt

  • Package: auto-populated, read-only field which displays the account-package name when the transaction is added by a bill run. This field will not be populated for manually added transactions

  • Period Start / Period End: allows you to specify the date range that the transaction applies to. E.g. the charge is applicable for services provided from the 1st to the 30th

  • Usage Identifier: auto-populated, read-only field which displays a usage identifier when the service that the transaction relates to is a usage based service

  • Detail: details what the transaction relates to. This will be system defined when the transaction is generated by billing and user defined when a transaction is manually added to the account

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Guides

Adding Transactions

  1. Under the Transactions heading on the left click the (blue star) icon

  2. Under the Add Transaction heading on the right enter the transactions details

  3. Click Save when finished

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Editing Transactions

Info

Note: Transactions that have been issued to an invoice cannot be modified.

  1. Under the Transactions heading on the left click the transaction you wish to edit

  2. Under the Edit Transaction heading on the right modify the transaction details

  3. Click Save when finished making changes

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Reversing Transactions

Info

Note: Transactions which have not been issued to an invoice cannot be reversed. Non-issued transactions can be deleted however (see the Deleting Transactions instructions).

  1. Under the Transactions heading on the left select the transaction you wish to reverse

  2. Under the same Transactions heading click the (blue star) icon

  3. Confirm that you wish to reverse the transaction

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Adding Tax Adjustments

Tax Adjustments allow zero dollar transactions to be created with a user defined tax amount. This feature allows tax corrections to be made if previous charges or credits that were incorrectly assessed. Both positive and negative tax adjustments can be made. Like other transactions, tax adjustments can be viewed on the Transactions screen and reversed.

Info

Note: Tax adjustments are not submitted to Avalara. If your version of LogiSense Billing is integrated with Avalara you can use the 'Tax Adjustment Reconciliation' report to reconcile taxes with the compliance reports in the Avalara Communications Customer Portal.

  1. Under the Transactions heading on the left click on the sliders icon

  2. In the Add Transaction panel on the right specify the Date and Posting Date the tax adjustment is applicable to

  3. In the Service field begin typing the service that the tax adjustment is for and then select that service

  4. If desired, specify the Period Start and Period End that the tax adjustment applies to

  5. Supply a Detail to indicate what the tax adjustment is for

  6. Under the Tax Adjustments tab click the (blue star) icon next to the tab name

  7. In the Add Tax Rate Adjustment modal type in the name of the Tax Rate and then select it. The Rate field will auto-populate with the tax rate once this is done

  8. In the Amount field specify the amount of the tax adjustment

  9. Click the Add button

  10. To add additional tax adjustments to the same transaction simply click the (blue star) icon next to the tab name again

  11. In the Add Transaction panel click Save

A zero dollar charge with the tax amount specified will be added to the list of account transactions.

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Deleting Transactions

Info

Note: Transactions which have been issued to an invoice cannot be deleted. Issued transactions can be reversed however (see the Reversing Transactions instructions).

  1. Under the Transactions heading on the left select the transaction you wish to delete

  2. Under the same Transaction heading click the (blue star) icon

  3. On the confirmation dialog that appears select Yes