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Info

Bill Runs are configured in Setup / Finance / Billing / Bill Run

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Functionality

Bill runs are added to a bill run queue by the bill run scheduler once the scheduled bill run date has been reached. From there the ' Bill Run Manager ' process picks the bill run from the queue and executes it. The bill run manager proceeds to execute the bill run in the following order:

Info

Note: The operations listed below will only execute if you have enabled the relevant setting on the bill run Bill Run Settings tab.

  1. Execute accounts receivable terms

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  1. : apply late payment penalties, suspend accounts for non-payment, etc. before billing runs

  2. Bill packages: bill account-packages for accounts included by the bill run (i.e. accounts within the bill groups configured on the bill run)

  3. Bill usage: bill usage charges for all account-packages included in the bill run (note: all unbilled past usage charges related to an account-package selected for billing will be billed if the ‘Bill Usage’ setting is enabled on the bill run. The Bill Period Start date set on the bill run isn’t used to determine if usage charges are applicable,

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  1. all unbilled usage charges in the past related to the account-package will be billed when this option is enabled)

  2. Execute contract terms

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  1. : apply early termination fees, commitment fees

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  1. Run Invoicing

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  1. : compile charges, apply taxes, total up balances and stamp the invoice id on account transactions

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  1. Collect Payments

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  1. : utilize a payment gateway configured in the system to collect payment for accounts setup with an ‘Auto Pay’ payment method configured

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  1. Render: render the invoice (create the PDF invoice)

  2. Deliver: deliver the invoice based on the account's bill group invoice delivery configuration

Bill Runs Panel

The Bill Runs panel on the left of this screen allows you to select an existing bill run so that you can view and edit it on the Edit Bill Run panel to the right. In addition, actions are available which are shown as icons on the left above the Filter text box. Available actions are detailed below.

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The information in this panel reflects the currently selected bill run. From here you can change bill run details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).

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  • Name: a unique and descriptive name of your bill run, e.g. 'Recurring Bill Packages, Run and Render Invoices'

  • Collection Type: defines how payments are collected during a bill run. Note that this field will only be editable when the ‘Collect Payments’ option is enabled on the bill run ‘Settings’ tab

    • Account Balance: collect payment if the account has a positive balanceInvoice Balancethe full balance of the account, regardless of the due dates set on the invoices on the account

    • Account Balance Due: collect the invoice balance of the most recent invoiceinvoices which have a due date less than or equal to the current date

  • Bill Run Status Type: a system populated field that indicates the status of a bill run that is running or has finished running (i.e. this field will indicate if the bill run is in progress or completed)

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This tab displays which bill groups are associated with the bill run and allows you to connect or disassociate the bill run with existing bill groups.

See the guides pages under this article section below for instructions on how to add or remove bill groups on bill runs.

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See the Scheduling Bill Runs section below for instructions on how to schedule bill runs.

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Guides

Adding Bill Runs

  1. Under the Bill Runs heading on the left click the (blue star) icon

  2. Under the Add Bill Run heading on the right specify the bill run details (field descriptions can be found above in this article)

  3. Click Save

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Adding Bill Groups to Bill Runs

  1. Under the Bill Runs heading on the left click the bill run you wish to edit

  2. Under the Edit Bill Run heading on the right click on the Bill Group tab

  3. On the Bill Group tab click inside the text field labeled Bill Group(s) To Add

  4. In the list that appears check off the bill groups you wish to add to the bill run

  5. Click the + Add button to the right

  6. Click Save to commit the bill run changes

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Scheduling Bill Runs

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Only one active recurring bill run can run at a time. There is no limit on the number of one-time bill runs that can run concurrently.

  1. Under the Bill Runs heading on the left click the bill run you wish to schedule

  2. Under the Edit Bill Run heading on the right click on the Schedule tab

  3. On the schedule tab you can perform various options:

    • To schedule a recurring bill run click the (blue star) button. On the pop-up that appears specify when the bill run should execute and how frequently (daily, weekly, monthly, etc.)

    • To schedule a one time bill run click the (blue star) button. On the pop-up that appears specify the:

      • Bill Period Start: this value determines the start of the billing period range. The billing period range is defined by the Bill Period Start date and the Bill Period End date. When the bill run executes account-packages will be billed

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      • when the package’s 'Next Bill Date' falls within the billing period range and the option 'Bill Package' is enabled on the bill run. Note: back billing of old unbilled usage charges related to the account-packages selected for billing will occur regardless of the Bill Period Start date, this setting is not used to limit how far back usage charges should be billed. This Bill Period Start date setting does not control when the bill run executes, bill run execution is determined based on the bill run schedule which is configured on the Schedule tab

      • Bill Period End: this value determines the end of the billing period range. See the Bill Period Start notes above for more information

      • Posting Date: the posting date for all transactions generated by the bill run

      • Schedule Now/Schedule Date/Time: when the bill run should start

    • To pause a scheduled bill run click the (blue star) button next to a scheduled bill run

    • To re-enable a paused scheduled bill run click the (blue star) button next to a scheduled bill run that has been paused

    • To edit an existing schedule in the list click the (blue star) button to the right of the schedule. On the pop-up that appears adjust the scheduled date/time as needed

    • To delete a schedule click the (blue star) button to the right of the schedule. The (blue star) button will appear, click it to mark the schedule for deletion. Click Save to commit the changes and remove the schedule(s) you selected for deletion

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Editing Bill Runs

  1. Under the Bill Runs heading on the left click the bill run you wish to edit

  2. Under the Edit Bill Run heading on the right modify the bill run details

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  1. Click Save when finished making changes

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Deleting Bill Runs

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Note: you cannot delete a bill run if it is in use in the system. If you need to delete a bill run that is in use you will first need to remove any bill groups and schedules that have been added to the bill run. See the removing bill groups from bill runs for instructions

  1. Under the Bill Runs heading on the left select the bill run you wish to delete

  2. Under the Bill Runs heading on the left click the (blue star) icon

  3. On the confirmation dialog that appears select Yes

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Removing Bill Groups from Bill Runs

  1. Under the Bill Runs heading on the left click the bill run you wish to edit

  2. Under the Edit Bill Run heading on the right click on the Bill Group tab

  3. On the Bill Group tab locate the bill group you wish to remove and click the (blue star) button to the right

  4. The (blue star) button will appear, click this button confirm that you wish to remove the bill group

  5. The bill group you selected to delete will appear crossed out in the list, repeat the two steps above if you need to mark additional bill groups for deletion

  6. Once the bill groups are marked for deletion click the Save button to commit the changes (i.e. disconnect the bill group(s) from the bill run)