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Summary
This article describes the use of credit notes and provides their definition. A credit note is similar to an invoice, however it shows only credits. Credit notes can be printed or sent to customers just like invoices.
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A refund button exists under credit notes to refund a whole credit note (where more than one credit exists). This allows bulk reversal.refund. Note that the individual credits are not reversed, rather a negative payment is applied to balance out the credits
Check box beside credit note to refund
Click Refund button below list
How Do I Assign a Template For a Credit Note?
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