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Account Packages are configured in Account / Profile / Packages. |
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This screen allows you to add, manage and bill and manage packages on an account. A package is a container for services which have prices associated with them. E.g. a package could contain 'Monthly Service A' with a $50.00 price and 'Monthly Service B' with a $25.00 price resulting in a monthly package charge of $75.00. Services by themselves cannot be added to an account directly, they are always contained in a package.
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The information in this panel reflects the currently selected account-package. From here you can change package details (fields will display a red left border if a value is required and purple text if the field is read-only and cannot be modified).
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Note: you will not be able to add a service to the package if the service's 'Default Instances' value is set to the 'Maximum Instances' value configured in the product catalog (e.g. if the service maximum is '1' and the default value is '1' you will not be able to add another service to the package). The Add Service button on the Services tab will be grayed out in this case. The same behavior applies if you attempt to delete a service in the package (if deleting the service would lower the total number of that service below the service's 'Minimum Instances' value then deletion of the service within the package will not be permitted). |
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