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UDRs Rated per month: up to 100 million records
Packages: up to 200,000

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
SQL 2014 Standard / BI
SQL 2019 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

1.2 TB (Raid 10 SSD) SQL data/Logs
3 TB Raid 1 SATA/SAS Partitioned for OS, archive & Data storage
128 GB RAM
2 8-Core Processors (16 Cores total)
Virtualization for Redundancy (optional)

Enhanced Configuration

Multi-System Configuration

UDRs Rated per month: up to 750 million records
Packages: up to 1,000,000

Web Server

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

100 GB Drive
8 GB RAM
4 core CPU

App Server

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

500GB to 1TB Drive (for usage file storage)
32 GB RAM
8 to 16 core CPU

Database Server

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
SQL 2014 Enterprise
SQL 2019 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

1.2 TB (Raid 10 SSD) SQL data/Logs
3 TB Raid 1 SATA/SAS Partitioned for OS, archive & Data storage
128 GB RAM
16 Core CPU

Test Server Configuration

Info

Note: test servers should be on their own separate subnet which cannot access live servers. This ensures that no data passes between the two.

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
SQL 2014 BI or Enterprise
SQL 2019 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

128 GB RAM
1.2 TB (Raid 10 SSD) SQL data/Logs

Tier Sync Configuration

Wholesale Web server

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

128 GB RAM
1.2 TB Hard drive

Retail Web Server:

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

128 GB RAM
1.2 TB Hard drive

Database Server:

Software requirements

Hardware recommendations

Windows Server 2012 R2 64 bit
Windows Server 2016 (EngageIP 9.3.4+)
SQL 2014 BI or Enterprise
SQL 2019 (EngageIP 9.3.4+)
.Net 4.6.2 and IIS 7

128 GB RAM
1.2 TB (Raid 10 SSD) SQL data/Logs
3 TB Raid 1 SATA/SAS Partitioned for OS, archive & Data storage
2 8-Core Processors (16 Cores total)

Info

Note: Depending on Load a second SQL server may be required.